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Evaluating EHR solutions is not child’s play. One needs consistency and patients to go down this road with excellence. It’s not something you can deal with within minutes. It is a time-seeking and energy-draining process and is purely research-based. If you are looking for an EHR solution, you must know what questions you need answers to.

Today’s guide will elaborate on the EHR analysis process by touching on all aspects simplistically. As there is a range of specialty-specific EHR solutions, you will always find yourself choosing between the top two. This guide covers NetSmart EHR software and Welligent, two elegant mental health solutions.  

Process To Follow 

Following a disciplined process, you can achieve your destination without any hassle. EHR system evaluation is a no-brainer if you know what it is that you want and how you want EHR solutions to work for you. This way, you can finely assess the feature portfolios of vendors. In addition, analyzing the reviews adds value to the EMR selection process as they reveal if the vendor is worth investing in or incompetent. It is a six-step procedure, to be exact.  

  • Look for the top-rated EHR solutions concerning your practice. 
  • Shortlist the top two or three solutions you want to consider.  
  • Dive into the basics exploring their central aim.  
  • Evaluate the feature range 
  • Analyze user statements to learn the pros and cons.  
  • Set up a demo. 

NetSmart EHR: 

Netsmart is a carefabric healthcare platform delivering value to healthcare practices. It tends to a range of human health and post-acute care services but is primarily known for behavioral health solutions. It outsmarts clinical challenges by being an advocate of tech-savvy functionalities. Netsmart EHR ensures value-based care by digitizing clinical workflows, satisfying staff, and enhancing care coordination.  

The Features: 

The benchmarking tools of all its services are the cornerstone of Netsmart, per its review. Knowing the fierce competition, Netsmart EMR offers measures to improve mental health practices’ productivity. Besides that, it features a KPIs dashboard, CarePathways measures reporting module converting raw data into actionable insights. Adding to it, the list of Netsmart EHR software features includes: 


  • Electronic Visit Verification (EVV) 
  • Mobile Dispatch 


  • Business Intelligence 
  • Post-Acute & Five-Star Analytics 


  • AI Documentation Assistant 
  • Clinical Quality Measures 
  • Consumer Engagement 
  • Interoperability 
  • Mobility 
  • Nutrition Management 
  • Secure Messaging 
  • Telehealth 
  • Wound Care 
  • Connectivity and Integration 
  • Data Analytics 


  • Care Coordination 
  • Health Status Monitoring 
  • Referral Management 


  • Cloud Hosting 
  • Full IT Shared Services 
  • Learning Services 
  • Revenue Cycle Management 
  • Solution Delivery 


  • Claims Adjudication 
  • Collections Automation 
  • Clearinghouse & Third-Party Liability 
  • Credentialing 
  • Document Management 
  • Eligibility Management 

Pros and Cons: 

Here are the pros and cons we analyzed in this NetSmart EHR review.  


  • Value-Based care 
  • Consumer engagement 
  • Simplifies billing 
  • Automated workflow 
  • Enhanced collaboration 
  • Easy to use 
  • Continuous health status monitoring 
  • Supports individualized care 
  • Maximize reimbursements 
  • Excellent customer service 
  • Simplistic implementation 


  • Excessive clicks are needed to access imported documents 
  • Outdated templates 

Comparison with Welligent EHR 

At times you will feel the need to conduct EMR comparisons. If that’s the case, follow the process mentioned above with the other software too. Know the basics and the prime features and explore the demo to gain valuable insights. After having a substantial amount of data about both EHRs to be compared, begin the comparison. In our case, we will compare Netsmart EMR with Welligent EHR. Here’s a detailed review of Welligent software. 

About Welligent: 

Welligent is a leading behavioral health EHR solution featuring breakthrough analytic services. It fosters meaningful solutions for foster care, human services, public health, and mental health practices. A Welligent EHR provides assistance to psychiatrists through installation and beyond. The system works purely for the patient’s well-being and improves care outcomes. Personalized interfaces and consultations are also a cup of tea of Welligent EMR.  

The Features:  

This intuitive mental health solution offers an array of comprehensive solutions to improve practices’ workflow. This review illustrates that going through the patient cycles is easily manageable with Welligent software. Its effective feature range covers patient engagement services, including remote consultancy that nurtures meaningful patient care results. Aside from secured integrations, here’s what Welligent EHR offers.  

Welligent EHR-cloud-based EHR 

  • Medication administration 
  • Documentation 
  • Case management 
  • Business intelligence dashboard 
  • Self-check ins 
  • Comprehensive reporting 
  • Map-Quest integration 
  • Treatment Planning Libraries 
  • E-prescribing 

Welligent Express-Mobile EHR access 

  • Data Capture 
  • Scheduling 
  • Treatment Plans Review 
  • Clients Record management 
  • E-signatures 
  • Vital signs monitoring 

Welligent Connect-Patient portal 

  • Read-only access to  
  • Medical history 
  • Allergies 
  • Immunizations 
  • Lab Reports 
  • Appointment scheduling 
  • Refills request 
  • Communication with providers 

Welligent Messenger App-Secure messaging 

  • External and internal collaboration 
  • Virtual case conferencing 
  • Welligen EHR integration 
  • Take and send pictures 

Welligent Chat-internal communication 

  • Reduced email clutter 
  • Secured one-on-one communication 
  • Response notification 

Welligent Telehealth-Remote visits and Engagement 

  • Video conference 
  • Screen sharing 
  • Digital signatures 
  • Embedded clinical notes 
  • Bulk messaging 
  • WellReminders 
  • Decreased no-shows 
  • Patient consent forms 
  • Pay by credit card 

Pros and Cons: 

While going through this detailed Welligent software review, here are some pros and cons we identified: 


  • Comprehensive documentation 
  • Third-party integrations 
  • Excellent training forum 
  • Mobility 
  • Agency-accessible configuration.  
  • Qualitative services 
  • Minimal workload 
  • Intuitive interface 
  • Audit trails 
  • Reasonable customization 
  • Automatic routing of billable events 


  • Inter-office messaging is not smooth 
  • Recovery protection can be improved 

NetSmart EHR vs Welligent EHR 

In this guide, we made efforts to help you conduct a thorough EHR comparison using NetSmart EHR and Welligent EHR. Following this procedure, you can easily deduce which software suits you best. Just suppose we don’t compare Netsmart EMR and Welligent EMR. Then how can we evaluate the feature range of both vendors? It’s not possible otherwise. Comparing EHR platforms is the best way to tap into their full potential.  

You might have noticed that we have not compared Netsmart and Wellgent software pricing structures in this review analysis. It’s because they have yet to disclose their pricing plans. Comparing pricing is the second last but crucial step of EHR selection. So, if you are running a behavioral health practice, request the price details of these systems. Lastly, request a demo with NextGen software and Welligent EMR and see where it leads you.  

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